We have recently moved our business banking to a new provider. All payments to our old provider are automatically routed to our new provider, so there is no need to worry if you use our old details. We do recommend to use our new details and ensure any standing orders are updated: Bank Name: Starling BankPayee Name: Host Media LtdSort Code: ... Read More »
All customers that have a free cPanel hosting service (including the Â£1 for life hosting) have been emailed regarding the migration to DirectAdmin. All customers that wish to continue using the free service must reply to that email or open a ticket to the sales team to confirm they wish to continue using the service. Please make sure to add the ... Read More »
Since the announcement of the CPU Meltdown and SpectreÂ vulnerabilities we have been ensuring all servers are patched with the latest updates released by suppliers. Below are details and links to technical papers, these outline affected systems and fixes that have currently been put in place. Meltdown (CVE-2017-5754) Can be exploited ... Read More »
We wanted to inform you that from the 1st of July 2017 we will be changing all customers currency settings to be Pound Sterling (GBP/Â£). Any new accounts are automatically assigned to pay in GBP, and US Dollars (USD) or Euros (EUR) options are no longer available. With the ever changing currency rates we have made the decision to move to a ... Read More »
As all affected customers were infromed via email we have now increased our domain name prices for all current domain registrations. Anyone ordering new domains after theÂ 07/March/2017 will see the same pricing.New prices can be found below: Domain ExtensionYearly ... Read More »
Since we started our affiliate programs we have been offering recurring based commission, so each time your referred user renewed their hosting service with us 20% commission was sent to you. Due to price changes in both the domain and hardware industries and to ensure we keep our prices low we will no longer be providing recurring based ... Read More »
From Monday the 11th of November 2013 we will be discontinuing the payment service Google Wallet (formally Google Checkout). This is due to Google stopping this service on the 20th of this month. If you would like to read more about this please visit this URL:https://support.google.com/checkout/sell/answer/3080449?hl=en All customers that ... Read More »
We have set our client portal to a simplier style while we perform updates to our original version. We hope to have this completed soon and also release further updates. Please note all functionality is still available with this client portal styling.
Thank you for your patience.
You can now unblock your IP from our servers firewall if you find yourself locked out of your hosting. To do this just visit this URL: http://www.hostmedia.co.uk/client/index.php?m=unblockip or you can use the navigation bar within your client portal: 'Support' => 'Unblock IP Address'This service is currently only available on the ... Read More »
Over the course of this week our team are going to be looking at reported issues of memory leaks and service failures on our ColdFusion Windows server (UK). We will be looking at improving the following systems: Fix service failure issues due to memory limits Improve ColdFusion 9 service running speeds Improve ColdFusion 9 service ... Read More »