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Support

All our services come backed by a team of experts to help you with anything that you are unsure of. If you need a server setup that is custom to you, then we can configure your servers to work the way you want. This includes load balancing with Nginx or getting ColdFusion to run smoothly, so you can just get on with your website.

In most cases the fastest way to get support is to open a ticket on our helpdesk, using the helpdesk means we have all your details to hand and for a quick resolution to any questions or issues you might be facing.

Knowledge base

Take a look through our knowledge base for easy to follow how-to guides.

Videos

Check out our online videos that covers all of the basics.

Can't find the help you need?

Speak to our friendly tech support team who will be happy to help.

Ask the Team

Call us

Chit chat with our expert support team

(+44) 020 3868 6668

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@hostmediauk

Sales & domain consultants

Experts in our range of services

Open a ticket