If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Sales & Domains
If you have any pre/after sales, domain or account related questions please open a ticket to this department. Otherwise please login to select a hosting support department.
If you would like to speak to our billing team for payments, cancelled accounts or refunds please open a ticket to this department.
If you require support for any of your services with us please use this department.
Have a question you want to go straight to one of the directors or managers or want to report a major issue at Host Media then ask here. Only directors or managers will reply to you. Please do not use this department for hosting support, please login to access those departments.
Support for the Host Media labs products
If you have any server abuse reports please use this department to report them.