If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 Sales & Domains

If you have any pre/after sales, domain or account related questions please open a ticket to this department. Otherwise please login to select a hosting support department.

 Billing

If you would like to speak to our billing team for payments, cancelled accounts or refunds please open a ticket to this department.

 Support

If you require support for any of your services with us please use this department.

 Management Team

Have a question you want to go straight to one of the directors or managers or want to report a major issue at Host Media then ask here. Only directors or managers will reply to you. Please do not use this department for hosting support, please login to access those departments.

 Labs

Support for the Host Media labs products

 Abuse

If you have any server abuse reports please use this department to report them.